Privacy Policy

​At PlusAgency POS, accessible from www.plusagency.in, one of our main priorities is the privacy of our visitors and clients. This Privacy Policy document contains types of information that is collected and recorded by PlusAgency POS and how we use it.

​1. Information We Collect
​Business Profile: When you register for PlusAgency POS, we collect your name, email, phone number, and business address.
​Restaurant Operations: To provide full POS services, we store your Menu items, pricing, inventory data, and staff details.
​Customer & Order Data: We collect mobile numbers and names of your customers who use QR Code Ordering or receive WhatsApp Billing.
​Transaction Records: We maintain records of all sales, expenses, and invoices processed through the platform.

​2. How We Use Your Information
​To provide, operate, and maintain the PlusAgency POS software.
​To generate and manage KOT (Kitchen Order Tickets) and digital invoices.
​To facilitate automated WhatsApp notifications for orders and payment confirmations.
​To provide detailed business analytics and reports to the restaurant owner.
​To improve and personalize the user experience of our SaaS platform.

​3. Data Security & Ownership
​You Own Your Data: All data related to your restaurant, customers, and sales belongs solely to you. PlusAgency POS will never sell, lease, or share your business data with any third-party marketing agencies.
​Cloud Security: We use secure cloud servers and encryption methods to protect your data against unauthorized access or breaches.

​4. Third-Party Services
​Payment Gateways: For online payments, we integrate with secure providers (like Razorpay or PhonePe). We do not store your bank credentials on our servers.
​WhatsApp API: Our notification system uses WhatsApp’s official or third-party APIs. Users must ensure they do not use the service for spamming.

​5. Data Retention
​We retain your business data as long as your subscription is active. In the event of account termination, you have the right to export your reports. We may delete data from inactive accounts after 90 days with prior notification.

​6. Changes to This Policy
​PlusAgency POS reserves the right to update this Privacy Policy at any time. We will notify you of any significant changes via the admin dashboard or email.

​7. Contact Us
​If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us:
​Email: info@plusagency.in
​Website: www.plusagency.in
​Location:  Radhanpur, Gujarat, India.