Effective Date: 29-10-2025
At PlusAgency, we are committed to delivering high-quality digital services including web development, mobile app development, and IT solutions. This Refund Policy outlines the terms and conditions under which refunds may be issued.
Service Satisfaction
We strive to ensure client satisfaction with all our services. If you believe the delivered services do not meet the agreed specifications or quality standards, please contact us promptly to discuss the issue.
Refund Eligibility
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Refunds are considered only if PlusAgency fails to deliver the agreed scope of work as specified in the service contract or proposal.
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Requests must be submitted in writing within days of service delivery or project milestone completion.
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Refunds do not apply to completed and approved work or services where work has begun per client specifications.
Non-Refundable Items
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Fees paid for consulting services, project planning, or initial design concepts once work has commenced.
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Third-party costs or licenses paid on behalf of the client.
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Payments for subscription-based or SaaS products unless otherwise specified.
Refund Process
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Submit your refund request by contacting info@plusagency.in with your project details and reason for the refund.
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PlusAgency will review your request and may ask for additional information.
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Approved refunds will be processed within business days via the original payment method.
Modifications to Policy
PlusAgency reserves the right to update or amend this Refund Policy at any time. Clients will be notified of significant changes through our website or direct communication.
Contact Us
If you have questions about this Refund Policy, please contact:
Email: info@plusagency.in
Phone: +91-8849511307