Privacy Policy POS | PlusAgency

Last Updated: January 2026

This Privacy Policy explains how the POS (Point of Sale) system managed by PlusAgency collects, uses, stores, and protects information when you access or use the POS software (“System”). By using the System, you agree to the practices described in this Policy.

1. Information We Collect

a. Business & Account Information

Business name, address, contact details
Owner or administrator name and email
Login credentials (stored in encrypted form)

b. Operational Data

Sales transactions and invoices
Product and inventory data
Customer details entered by the business
Supplier and staff information

c. Technical Information

Device type, browser, operating system
IP address and access logs
Date, time, and activity logs for security

2. How We Use Information

Collected information is used to:

Operate and maintain the POS system
Process transactions and generate reports
Provide technical support and system updates
Improve performance, security, and usability
Comply with legal and regulatory requirements

We do not sell or rent business or customer data to third parties.

3. Data Ownership

All data entered into the POS remains the property of the User.
PlusAgency acts only as a system provider and processor.
Users are responsible for ensuring lawful collection and use of customer data.

4. Data Sharing & Disclosure

Information may be shared only when:

Required by law or government authorities
Necessary to provide technical support or maintenance
Integrated with approved third-party services (e.g., payment gateways, SMS services)

Third-party services operate under their own privacy policies.

5. Data Storage & Security

Data is stored using secure servers and encrypted connections.
Role-based access control is applied within the POS.
Regular security updates are performed to reduce risk.

Despite safeguards, no system can guarantee 100% security. Users are advised to protect login credentials.

6. Data Retention

Business data is retained as long as the account remains active.
Upon termination, data may be deleted after a defined retention period unless legally required to retain it.
Users should export important records before account closure.

7. Cookies & Tracking (If Applicable)

The POS may use cookies or session storage to:

Maintain login sessions
Improve system performance
Enhance user experience

Cookies do not collect personal data beyond system functionality.

8. User Rights

Users have the right to:

Access their business data
Request correction of incorrect data
Request data export (where supported)
Request account deletion, subject to legal obligations

Requests can be made through official support channels.

9. Third-Party Integrations

The POS may connect with third-party tools such as:

Payment gateways
Tax or accounting software
Messaging or notification services

PlusAgency is not responsible for data handling practices of external services.

10. Children’s Privacy

The POS system is intended for business use only. It is not designed for use by individuals under 18 years of age.

11. Changes to This Policy

This Privacy Policy may be updated periodically. Continued use of the POS after updates constitutes acceptance of the revised Policy.

12. Legal Compliance

This Policy complies with applicable data protection laws in India. Businesses are responsible for meeting industry-specific compliance requirements.

13. Contact Information

For privacy-related questions or requests, contact the official support channel provided by PlusAgency.